Sense Chatbot - Solution Proposal and Pricing

Long-term Partnership | Trusted Collaboration | Breakthrough Solutions

Sense Chatbot is an Expert Assistant powered by Generative AI, combining Retrieval-Augmented Generation (RAG) with multimodal capabilities. It helps enterprises digitize internal know-how, deliver consistent 24/7 support, and capture qualified leads directly inside customer conversations.

Tiếng Việt English
< 2sAverage response time
24/7/365Always-on operation
Up to 90% lowerOperating cost vs. traditional model

Business Challenges in the Digital Era

Rule-based chatbots struggle with high-complexity workflows. As data volume and customer expectations increase, enterprises need a system that understands context, minimizes answer variance, and scales expert knowledge.

Insufficient depth in expert Q&A

Medical, technical, and process-heavy questions often require manual intervention when legacy bots fail to respond accurately.

No image understanding

Conventional bots cannot analyze machine defects or symptom images, increasing diagnosis time and consultation risk.

Limited expert knowledge scalability

Critical know-how is scarce and difficult to replicate consistently, restricting growth in high-volume support operations.

Sense Chatbot Positioning

RAG with Data Sovereignty

Answers are generated from verified internal sources (PDF, Word, Excel, Website), reducing hallucination and ensuring consistency.

Multimodal reasoning for complex use cases

Sense combines language and visual analysis to provide higher-precision support in image-dependent workflows.

Detailed Pricing

All fees are VAT excluded.

A. One-time Setup & Initialization

No. Item Description Cost (VND)
1 Data digitization & normalization Collect, clean, and structure enterprise source materials for AI ingestion. 1,500,000
2 Core system & logic development Implement response workflow, intent routing, and lead capture logic. 1,500,000
3 Widget design & website integration Brand-aligned UI setup and safe deployment into your web environment. 1,000,000
4 Dashboard handover Realtime management dashboard and reporting/export configuration. 2,000,000
Total setup fee 6,000,000

B. Monthly Subscription Plans

Plan Quota & Benefits Monthly Fee
Standard 5,000 messages, up to 5 document updates/month, basic dashboard. 1,000,000 VND
Advanced 20,000 messages, weekly data sync, priority technical support. 3,500,000 VND
Expert AI Custom enterprise projects, HL7/FHIR API integration, ICD-10/11 intelligence, advanced multimodal processing. Custom quote

Note: Overage for the Standard plan is 100 VND/message. Service is not interrupted to ensure continuous customer support.

Standard Implementation Roadmap (4 Steps)

  1. 1
    Initialize & Integrate (15-30 minutes): Set up project and embed iframe/widget into partner website.
  2. 2
    Knowledge Ingestion: Convert and embed operational documents into the chatbot knowledge layer.
  3. 3
    UAT & Prompt Tuning: Internal testing and conversational optimization by domain context.
  4. 4
    Go-live & Handover: Launch production bot, transfer admin access and operational guide.

Security and Ownership Commitments

Full data ownership

Your enterprise owns 100% of customer data, conversation logs, and digitized knowledge assets.

Isolated secure environment

Each client runs in a separated storage partition with encryption on independent infrastructure.

No public-model training usage

Enterprise data is never used to train public AI models, ensuring strict confidentiality.

Ready for a Pilot Demo using your real business documents

White Neuron can deploy a pilot directly on your actual materials so your team can evaluate response quality, speed, and problem-resolution rate before full-scale rollout.

  • White Neuron Company Limited
  • Address: LK333, Group 20, Kien Hung, Hanoi
  • Email: [email protected]
  • Website: whiteneuron.ai
  • Representative: Mr. Nguyen Tu Anh - CTO